Whether you can still change or cancel an order depends on the stage your order is at:
1. Not ready to ship
As long as your order has not been prepared for dispatch, you can change or cancel your order by contacting us. The sooner you contact us, the better chance we have of stopping your order!
2. Already shipped
Has your order been shipped? Then all you have to do is refuse the order at the door of delivery and it will automatically be sent back to us. We will then treat the shipment as a return and refund you as soon as possible.