General
All questions and answers about ordering, payment, shipping, returns and warranty can be found here.
Shipping and delivery
- Is shipping free?
- Can I change or cancel an order I have already placed?
- Can I cancel an order?
- When will I be refunded after cancelling my order?
- Despite the cancellation, I still received the order.
- When will I receive my order?
Warranty and defects
Exchange and return
Paying Safely
- Is paying 100% safe?
- Which payment methods do you accept?
- Can I first receive my order and pay afterwards?
- Will I receive an invoice? Can I get a copy of my invoice?
- Is it possible to pay for my order by bank transfer?
- Can my invoice be adjusted or changed?