All questions and answers about ordering, payment, shipping, returns and warranty can be found here.
Shipping and delivery
- Is shipping free?
- Who will deliver my order?
- When will I receive my order?
- Can you deliver my order to a different address?
- Can I have an order delivered outside of Belgium?
- I have not yet received my order, although it has been sent.
Warranty and defects
Cancellation of running orders
- Is paying 100% safe?
- Which payment methods do you accept?
- Can I first receive my order and pay afterwards?
- Will I receive an invoice? Can I get a copy of my invoice?
- Is it possible to pay for my order by bank transfer?
- Can my invoice be adjusted or changed?